MEET THE TEAM 
MEET THE TEAM 
MARK HONE 
Managing Director 
SARAH MERRETT 
Business Manager 
MARCUS DIGGINES 
Operations Manager 
AMANDA WILLIAMS 
Small Works Co-ordinator & ARC Administration 
SALLY GOBEY 
Health & Safety, Fleet Administration 
SOPHIE HARRY 
Service & Corporate Coordinator 
JACK MERRETT-BAKER 
Service & Small Works Coordinator 
JOE BISHOP 
Senior Systems Engineer 
BRAD DYDE 
Fire & Security Engineer 
JOE BOWKETT 
Fire & Security Engineer 
CHARLIE DANIELS 
Fire & Security Engineer 
DIMA VASI 
Fire & Security Engineer 
JAMES COLBORN 
Fire & Security Engineer 
JOSH HYETT 
Fire & Security Engineer 
JOSH TAYLOR 
Fire & Security Engineer 
MANAGEMENT 
MANAGEMENT 
 
 
 
 
 
 
 
 
 
 
 
 
 

MARK HONE 

Managing Director 
 
 
 
 
 
 
 
 
 
 
 

SARAH MERRETT 

Business Manager 
I joined Stroud Alarms in 2017 as a Finance Manager, my current role is now the Business Manager and responsibilities include overseeing the general office, company procedures, IT and the engineering management processes and systems. 
 
I have been in the Fire & Security Industry since 2003, when I joined a small local Security company as an accounts manager. My experience since then has been with other leading local and National Fire & Security Companies and my roles within these companies have been varied. I have over the years obtained experience of the many different systems and processes required in order to ensure that Stroud Alarms can deliver a wide and professional experience to all our customers. This has included the introduction of our new Engineer management system, the removal of paperwork and the adherence to the new GDPR processes to name a few. 
 
I live locally with my son and dog, and I also have another son who’s career is also within the Fire & Security Industry. We do try and not talk work at home! I enjoy spending time with my friends, weekends away, holidays. walking my dog and relaxing at home. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

MARCUS DIGGINES 

Operations Manager 
 
 
 
 
 
 
 
 
 
 
 
OFFICE 
OFFICE 
 
 
 
 
 
 
 
 
 
 
 
 

AMANDA WILLIAMS 

Small Works Co-ordinator & ARC Administration 
I joined the Stroud Alarms Fire & Security Ltd office team in early February 2020 as Small Works Co-Ordinator and Administrator, previously I had been working within the Air Quality Monitoring industry within the service department with my career background being in sales within the Manufacturing Industry. 
 
My main responsibilities within our small office-based team are the quoting of small works, and domestic Intruder Alarm installations including administration tasks for contracted and non-contracted customers, checking and maintaining the alarm monitoring and addressing any issues, alongside answering telephone queries, and attending to our busy email inbox. Being part of a small team means facing new challenges every day and a wide range of skills are required to successfully overcome them. I like to work with high accuracy and attention to detail and have a clear focus on customer care. 
 
Away from work I have a busy family life consisting of three children aged 20, 19 and 15. I enjoy reading, art, and my allotment. I achieved my Brown Belt in Karate in late 2019. 

SALLY GOBEY 

Health & Safety, Fleet Administration 
Hi my name is Sally, I re-joined Stroud Alarms Fire and Security in September 2023, previously having worked for the company in 2018. My responsibilities are Health & Safety of the staff, building and Vehicles which involves monitoring and keeping on top of any issues, finding a solution to any problems, and reporting back to Management. 
 
I look at any training issues that are required for all staff regarding Health & safety to make sure we are compliant with our business responsibilities. Health & safety is an integral part of any business and here at Stroud Alarms we take it very seriously for ourselves and our customers. 
 
I live locally which is great and enjoy my scenic journey to work in the Stroud Valley. In my spare time I like to go to Tottenham and watch my team. I also have two lovely daughters and two beautiful granddaughters. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

SOPHIE HARRY 

Service & Corporate Coordinator 
I joined the Stroud Alarms Fire & Security Ltd office team in October 2019. My current role is the Service & Corporate Coordinator, where my main responsibilities are scheduling service visits, administration tasks for our contracted and non-contracted customers, discussing works with our corporate customers and organising our engineers’ daily schedules. I have also recently taken on the added role of Credit Control. 
 
Previously to October 2019, I managed a restaurant and bar in the hospitality sector which involved dealing with the public, experience I have found key to working at Stroud Alarms. 
 
I live locally with my boyfriend and daughter, and enjoy spending my time shopping, weekends away, meals out with friends and relaxing at home. 

JACK MERRETT-BAKER 

Services & Small Works Coordinator 
Hi, my name is Jack Merrett-Baker, and I joined Stroud Alarms Fire & Security in July 2023. 
 
My responsibilities for the company include contacting our customer base to book in servicing and Small Works jobs. 
 
I occasionally go to site to assist engineers with servicing or help with installs if an extra pair of hands is needed. 
 
I am also receiving training on quoting and sales enquiries, which I enjoy as this gives me the opportunity to explore different aspects of the industry. 
 
I live locally with my mum and my brother, who also both work in the Fire & Security industry. 
 
I enjoy weekends out with my friends, going down the pub to watch football, and occasionally a good pint! 
 
 
 
 
 
 
 
 
 
 
 
 
 
ENGINEERS 
ENGINEERS 
 
 
 
 
 
 
 
 
 
 
 
 
 

JOE BISHOP 

Senior Systems Engineer 
I have worked in the Fire and Security industry for 17 years, and with Stroud Alarms since 2017. My experience is gained from completing my apprenticeship and qualifications during my time working in High Security Systems and banks for a large national provider. Working nationally resulted in long hours and extensive traveling so when I relocated I made the decision to also change my job, preferring to work locally and therefore reducing my travelling and time away from home. 
 
This background has given me a firm understanding of the importance of good workmanship and high standards. I am always available to assist other engineers so that they can understand what is required and to build up their knowledge in the industry.  
 
My role involves commissioning and overseeing our corporate security projects mainly Access Control and CCTV. I use my I.T knowledge and experience to supply our customers with a secure and safe security system. I enjoy working for Stroud Alarms and I live within the Nailsworth area so I am very local to my work which is important as I have a young family. Stroud Alarms is a small local accredited company which is prominent within the area. 
 
I live with my wife and 2 children, along with a cat, 2 dogs and a horse. My hobbies include football, movies, paddleboarding, walking the dogs and spending time with friends and family. Lego is not normally a hobby of mine (picture shows otherwise!) and I usually spend most of my spare time picking it up after my 6 year old boy. 

BRAD DYDE 

Fire & Security Engineer 
Hi, my name is Brad. I've been in the fire business for over 22 years. I started out in the Royal Navy as a Fireman and left after roughly 7 years. I then worked for a few companies as a Fire Prevention Engineer until I came to Stroud Alarms as a Fire and Security Engineer. 
 
I have been with the company since 2016 and I undertake several duties. I am mainly a service engineer, which includes servicing all aspects of the fire and security industry as well as small install work. Within this role the main sites I attend are the Corporate sites and the schools as well as the NHS sites. 
 
I am also a trained Fire Risk Assessor which has given me the skills to offer our customers an unbiased opinion to ensure their safety when on site for themselves and their staff. I also do Fire training sessions which includes courses on Fire Extinguisher training and Fire Warden Training. 
 
When I'm not at work I spend most of my time with my wife and two boys, whether its cosying up with a cup of tea watching films, playing the xbox or playing board games. We also go for long walks and I try to see different parts of the country with the family. I also try to fit in the odd cheeky game of golf every now and then! 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

JOE BOWKETT 

Fire & Security Engineer 
Hi, my name is Joe. I joined Stroud Alarms Fire and Security in 2019 as a Trainee Fire and Security engineer. Since then, I have qualified and trained in all disciplines of the services we offer. I enjoy being part of both Service and Install teams, and my current position involves servicing, installation, and small works. 
 
Previous to Stroud Alarms Fire & Security, I worked at another local fire and security provider where I began my training. 
 
I enjoy socialising and I am currently an active member of Young Farmers. I live locally, which is beneficial as we currently predominantly cover all of Gloucestershire. 
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